Privacy / Disclaimer
General
We do not sell or rent your personally identifiable information for marketing purposes. Our goal is to act with respectable and professional conduct with respect to your privacy. We feel that trust is critically important to your use of our sites and we know that in order to achieve this goal, we must ensure that all members are totally confident that their information is secure and private. Our primary goal in collecting personal information from you is to provide you with a smooth, efficient and customized experience while using our sites. This allows us to provide services and features that most likely meet your needs, and to customize our service to make you experience easier and quicker. With features such as previous order retrieval, pro-active first name basis live customer service and saved orders are all made possible through our process of collecting information from our users. Our site has been optimized for usability with registered users. Those who are not registered will still have access to a large portion of the features. Please note however, that we may still collect information from non-registered users.
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians. We are not responsible for minors who use their parents credit card.
About Cookies
Cookies are small bits of information that are stored on your hard drive. A session cookie is only stored on your hard drive while you are actually visiting our sites, whereas a permanent cookie is stored permanently unless you delete it from your cookie file on your hard drive. Cookies are extensively used by web sites as a convenient way to store information it knows about you. If you have not registered, cookies enable us to customize your shopping and browsing experience and help enable order retrieval, saved orders and name based live customer support. Most browsers allow you to configure your preferences to notify you when cookies are being placed on your hard drive or to reject all cookies. If you disable our cookies you will still be able to enjoy most of our sites features but some aspects will not be enabled.
About IP Addresses
An IP address is a number that is automatically assigned to your computer when you use the Internet. In some cases your IP address stays the same from browser session to browser session; but if you use a consumer Internet access provider such as AOL or Earthlink, your IP address probably varies each session-thus making it difficult for us to use your IP address (by itself) to determine who you are. When you visit our site, our servers log your IP address, which is used for, among other things, systems administration and aggregated usage reports.
We do not sell or give out any of your information to any 3rd parties however in the event of an investigation, or if we have suspicion of fraud or other illegal activities we may provide your information to the proper authorities.
Security of Your Information
We make every effort and follow industry standard practices to safeguard the confidentiality of each user's personal information. All credit card information you submit is encrypted through our Verisign secure server software (SSL). When you conduct a transaction on our site or when you log into your account, we encrypt all of your credit card information and store that information in our secure data center. All of the credit card data is automatically deleted 30 days after your transaction for your own protection. All transactions are conducted through our secure servers, which are protected behind state-of-the-art firewalls. However, "absolute, 100%" security does not exist on the Internet and therefore you should not expect that your information will never be disclosed.
Limitations
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.
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